Privacy Policy
Children's privacy guides how Kidhoot is designed.
Last updated: July 2026
Plain-Language Summary
Kidhoot is a learning app designed primarily for children ages 2–6 with adult supervision. It has no advertising, social features, microphone access, behavioural advertising, or sale of family data.
Most learning data stays on the device. A parent can choose to use backup, online voices, or additional diagnostics.
Information Kidhoot Handles
Kidhoot stores the child profile, app choices, completed activities, statistics, badges, and guided-tour progress on the device.
The app uses a random service identifier when an online Kidhoot service needs to confirm a valid app session. If a parent enables backup, the linked email and backed-up profile, choices, progress, statistics, and badges are stored for recovery.
- Not requested: Precise location, contacts, photos, microphone recordings, browsing history, advertising identifiers, or payment information.
- Kept on the device: A personal ElevenLabs key and downloaded voice files are not included in cloud backup. The key is included in a local export requested by the parent.
Voice Services
Kidhoot normally uses audio included with the app or produced on the device. When online voice help is needed, a short phrase—including a child's name used in a celebration—may be sent through Kidhoot's voice service to ElevenLabs.
A parent may instead connect a personal ElevenLabs account. Generated audio may be kept by Kidhoot's delivery service and on the device for up to 30 days so it does not need to be created repeatedly. Kidhoot does not use the microphone or record a child's voice.
When missing or personalized speech is created online, the requested text and generated audio are processed by Cloudflare and ElevenLabs. ElevenLabs keeps generation history according to the account and service policy in use; zero retention may not be enabled, and Kidhoot does not promise zero retention. See the ElevenLabs privacy policy below.
Diagnostics
A small technical report is sent after a serious crash. It may contain the app and operating-system versions, platform, error type, and technical error details.
Additional diagnostics are optional and off by default. They can include recent app events. In current versions, those events may include a short part of text requested from the optional ElevenLabs voice. Diagnostics are used to maintain Kidhoot, not for advertising or to evaluate a child.
Service Providers
Firebase supports sign-in and optional backup. Sentry processes diagnostics. Cloudflare and ElevenLabs provide online voice delivery. Expo delivers app updates. These providers receive information only when their related feature is used.
Parent Choices, Export & Deletion
A parent can correct the profile, turn additional diagnostics off, disconnect backup, download local data, or permanently delete all data from Settings.
Deleting all data removes local information and downloaded voice files. If backup is linked, Kidhoot first removes the linked account and backed-up data. If that online deletion fails, local data is kept so the parent can try again.
An exported file can contain private family information and a personal ElevenLabs key. Keep it secure and do not share it publicly.
Contact Us
Contact us with privacy questions or a request to access, correct, or delete data. We may need to verify that the request comes from the parent or guardian.
Privacy enquiries
Please do not email API keys or exported data files.